Cancel/Reschedule an Appointment from Admin

If you have your customers reaching out to you to have their bookings rescheduled/cancelled, or, if they made a booking at the last minute that you are unable to fulfil, you can easily reschedule/cancel the bookings through Admin(available on all of our plans).

Also, the Email notifications for Rescheduling/Cancellation or changes to the event are sent to both the customers as well as the admins.

Here’s how you can Reschedule/Cancel an existing booking:

1. Head over to Appointo > Bookings > Manage Booking.

2. For Rescheduling, click on the Reschedule Booking button and select a time to reschedule the booking to.

For cancellation, click on the Cancel Booking button and the booking will be cancelled and would show up in the tab for Cancelled bookings(Appointo > Bookings > Cancelled).

You can also Cancel/Reschedule booking for individual customer as well in case of Group Appointments.
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To understand the feature better we have created an interactive demo. Please use this demo to understand the feature: ​